Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours. You can apply online!
You pay water, sewer, trash, pest, and electric.
Security deposits will vary depending on qualifying criteria. The standard security deposit is $200.
Rent is always due on the first and a $125 late fee is assessed on the 6th of every month (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, non-refundable $300 pet fee for one pet and $450 for two pets. The monthly pet rent is $35 per dog/cat. Breed restrictions apply, please contact the office or visit our Pet Policy page to learn more.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Xfinity is our community cable and Internet provider.
Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
No you may not. We do provide a charcoal grill near the picnic area.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. We do not do after hour lockouts.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
The leasing process is very simple and straightforward. The maintenance crew is definitely five-stars, the only downside is the laundry room can be far away.
- Google Reviewer
We love our townhouse here at North Park Apartments!! Our home was nice and clean from day one.
- Google Reviewer
I've moved around a couple times in the past few years and have dealt with different types of management. I prepared myself for more of the same when I moved to North Park Apartments but was pleasantly surprised at how great the staff have been and how easy they facilitated my move. They've been responsive and understanding which is a nice change from what I'm used to. Great location, pet friendly, and a nice environment from my experience so far.
- Google Reviewer
Just moved here a month ago. The location is great, and it's fairly quiet for being right off the 1st Avenue Strip. The leasing office staff is great and very responsive when it comes to questions. The last two maintenance requests I placed were followed up promptly.
- Google Reviewer
Have been here just over a month now. Maintenance is timely and helpful, staff is friendly and supportive, apartment is quiet and comfy. I'm so glad the staff from the office helped us, they made it such a breeze moving in, even checked on us after a few weeks to see how we were.
- Google Reviewer
I love living here! The apartments are very nice and spacious, and have more than enough storage space inside (which I know I need) and that's more than convenient since inside storage is hard to come by in apartment living. The management and leasing staff are extremely kind and helpful, and they're really fun too! They always are so happy when I come into the office and it brightens my day. Maintenance always goes above and beyond to make sure that all residents are well taken care of when the
- Apartments.com Reviewer
We have lived here for a few years and are overall very happy. The neighborhood feels safe and everyone is friendly. Office staff are always courteous and helpful. They try to bring new activities throughout the year for residents to engage in. Whether it's summer food trucks or winter hot cocoa bars, you can actively engage with your neighbors and the staff. And the end of summer dog swim party and cookouts are nice. Maintenance guys are very helpful and respectful to tenants as well. They try
- Apartments.com Reviewer
I have lived at North park apts almost 3 yrs am very satisfied. The maintenance crew are very efficient and office staff are always helpful.I would recommend these apts to anyone.
- ApartmentGuide.com Reviewer
Staff is very helpful and professional I look forward to living there.
- ApartmentGuide.com Reviewer
Great place to live! Near all your shopping needs plus the amenities at this place are really nice, such as a good size fitness center and a salt water pool in the summer! Good size laundry area if chose an apartment instead of a townhouse. Come check them out! Plus they are super nice in the office.
- Google Reviewer